[Gvsig_english] Solution time.

Benjamin Ducke benjamin.ducke at oxfordarch.co.uk
Mon Jul 12 11:02:09 CEST 2010


Will it come in a shiny box?

----- Original Message -----
> Hey, if you want commercial quality support, we can provide it...
> 
> Silver level will cost €250/month per user (minimum 5 users), with a
> response time of 2 working days (no guaranteed fix time). Other levels
> with shorter response times available, please ask for pricing while
> sitting down. Users will be required to use whatever operating system
> we recommend (liable to change without warning). Hardware upgrades may
> be required for support to be valid. Users may be required to hold
> their computers in particular ways for full functionality. Anything
> that goes wrong isn't our fault. Contracts have minimum 12 month
> duration and will be automatically renewed.
> 
> How's that? :D
> 
> Benjamin Ducke <benjamin.ducke at oxfordarch.co.uk> wrote:
> 
> You are right. And this observation is really important, because
> one of the main "arguments" I hear against the use of open source
> software is that there is no "commercial quality" support available.
> Obviously, this is totally unsubstantiated BS. But a lot of people
> still believe it (mostly the same ones who also believe the ads
> on TV and think that something that comes in a shiny carton must be
> worth a lot of money).
> 
> Ben
> 
> ----- Original Message -----
> > It's amazing how quickly you can find solutions on this list! Thanks
> > to gvSIG team and gvSIG community!
> >
> > An example:
> >
> > Fri Jul 9 13:40:29 CEST 2010:
> > Rolf Annecke asks for a solution for a really big problem: his
> > project doesn't work.
> >
> > Fri Jul 9 13:55:06 CEST 2010 (15 minutes later):
> > First suggestions by Benjamin Ducke
> >
> > Fri Jul 9 14:47:46 CEST 2010 (67 minutes later):
> > Solution provided by Vicente Caballero
> >
> > Fri Jul 9 16:10:33 CEST 2010 (150 minutes later):
> > Rolf confirms the solution
> >
> > I have to measure time in minutes. Great!
> >
> > Enrique Lorenzo Herrero
> > INSTITUTO TECNOLÓGICO AGRARIO
> > Junta de Castilla y León
> > Valladolid España
> > _______________________________________________ Gvsig_internacional
> > mailing list
> > Gvsig_internacional at listserv.gva.es
> > http://listserv.gva.es/cgi-bin/mailman/listinfo/gvsig_internacional
> 
> 
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