[Gvsig_english] GvSIG 1251

César Martínez Izquierdo cesar.izq at gmail.com
Thu Nov 5 10:48:48 CET 2009 

Hello list,

I agree with Wolfrang that an open bug-tracker adds transparency to
the project, and brings it closer to user.
Almost every open source project has an open bug-tracker, hence open
source users are used to them.

Maybe there are two kind of contributors (advanced and regular ones),
but the fact that there is an open bug-tracker does not force regular
users to use it... I think having it open gives user the possibility
to decide if they want to be advanced or regular ones.

Moreover, I think an open bug-tracker has some extra benefits. I'm
user of many open source projects, and I often check their
bug-trackers when I have a problem... in this way I can know if this
is a known problem, if there is a solution on the way or it's a
long-standing bug, normally users add some possible workarounds to
circumvent the bug in the while... all this information is very
helpful for users.

Of course, I understand that this may add some overload to gvSIG
testing team, as this implies some triage, classification, bug
rephrasing, field normalization, etc.

But despite these possible cons-, I think there are many pro-s that
make this movement really worthy.

Well, just my opinion.

Best Regards,

César

PD: Congratulations for the great work on gvSIG 1.9 stabilization.







2009/11/4 Wolfgang Qual <wolfgang.qual at gmx.net>:
> Dear Manuel, dear list.
> first of all: many thanks to you for this detailled reply. I think that
> this a very interesting topic and a very important, too.
> What I would like to point out was the visibility and transparency of
> the bug tracker, but while writing this, many other things come to my
> mind which could be more visible. Easier to see..
> Sometimes, it could be enough to create that "bug" button and provide
> some information on questions like:
> * how to use the bug tracker
> * how to become a bug tracker
> Only some documentation. If you look at qgis.org, you will see that
> exactly this is done.
>
> I like this very much. Using the international mailing list is ok. But
> you never know whether the issue that you wrote to the list, is already
> reported as a bug. For me as a gvsig-user, it would be also very
> interesting to know: what should I test again? What is definitively
> working (and thus has not to be tested again...). It would save time!
>
> Well, the bug tracking is just an example, this directly brings me to a
> more general topic... In these days of reconstruction and development,
> most of the ressources might be captured with other things. But it's
> worth to discuss about this. Currently, there is gvsig.gva.es and
> www.gvsig.org. This is a little bit confusing, but you seem to have your
> reasons for this construction. However, www.gvsig.org is a little bit
> too sober and sometimes I have to search for things a little bit too
> long. A nice layout which would provide the most important links and
> some additional information (like "story of the month" would be great.
> Mwah. This is what comes to my mind at the moment.. www.gvsig.org is
> great, no question. But there are still things that can be
> improved... :)
>
> Best,
> Wolfgang
>
>
>
>
> Am Mittwoch, den 04.11.2009, 14:14 +0100 schrieb Manuel Madrid:
>> Dear Wolfgang.
>>
>> Let me explain the situation.
>>
>> Well, we could distinguish between two kind of contributors: general and
>> advanced. We think bugtracker is appropriate only for advanced ones,
>> since is not too easy to fill in a ticket. You must know and follow some
>> instructions in order to get a valid report. Obviously most of the users
>> wouldn't report an error if this is the only way and that's why the
>> "official" way to report errors is the email list (the easiest way).
>> Nevertheless, if somebody is interested in reporting errors directly in
>> the bugtracker, we'll be very glad to create an account and give him/her
>> the instructions to fill in tickets. He/she only has to ask us for it.
>> Anyway, you're right. This is not visible in the web now.
>>
>> Our aim is that everyone can access bugtracker data (queries like fixed
>> bugs, current bugs, etc.) but only advanced contributors can fill in
>> tickets.
>>
>> We're now preparing a report form that (we think) will be the optimum
>> way for reporting errors. It will be available in the web. It will be
>> very simple to fill in and it will be connected to the bugtracker so the
>> report will go into the database directly. Apart from that, we'll
>> improve the queries so users can look for errors easily. We'll introduce
>> this changes little by little.
>>
>> Regarding the language, this is a big problem. At the moment the most of
>> the testers speaks spanish. That's because the most of the error tickets
>> are in spanish. We try to introduce english more and more in the
>> project, translating more and more things to english but our first
>> language is still spanish. So far the filosophy is to accept tickets in
>> both english and spanish and when we find a ticket in english we answer
>> in english too. We try to translate all the web to english but, as you
>> said, we still have spanish texts. Sorry. I know everything will be much
>> more easy for english speakers contributors if we only use english.
>>
>> Best regards,
>> Manuel.
>>
>>
>> Wolfgang Qual escribió:
>> > Dear Manuel,
>> > you are right. But I fear that the bugtracker is not that known. Is it
>> > possible for everyone to access that tracker? I fear that this is not
>> > the case.
>> > I guess that many users are only interested in watching "what is
>> > currently done" or "what bug was just resolved". Some users really would
>> > like to contribute to the bugtracker.
>> > And some may follow. But then, the tracker should be more visible. For
>> > example, qgis places "BUGS" very clearly on its homepage. I like this.
>> > I know that you all are very busy at the moment with all that
>> > stabilization and developing of 2.0/1.9 and you are not able to do
>> > everything. But it would be great,
>> > if this could be improved. For example, on the project website [1],
>> > there is a headline "bugs corregidos en esta version" - this is nice,
>> > but this information is mostly in Spanish and it is not
>> > clear to which version those bugs belong to.
>> > For the moment, I would be very happy, if you could tell us, how users
>> > can become bug-trackers. Sounds like ghost busters. Bug busters!
>> >
>> > [1] http://www.gvsig.org/web/projects/gvsig-desktop/devel/gvsig
>> >
>> > All the best.
>> > Wolfgang
>> >
>> >
>> >
>> > Manuel Madrid schrieb:
>> >> Thanks a lot for your words, Ben.
>> >> This encourages us to keep on working and improving.
>> >>
>> >> And thank you very much, above all, for your testing task. Without any
>> >> doubt, your participation on testing and reporting errors in the
>> >> bugtracking is helping us to get a robust 1.9. You're a very good
>> >> example of tester-contributor. I hope this encourages other users to do
>> >> the same.
>> >>
>> >> Best regards,
>> >> Manuel.
>> >>
>> >>
>> >> Benjamin Ducke escribió:
>> >>
>> >>> Dear developers
>> >>>
>> >>> I am just writing to let you know how
>> >>> impressed I am with the latest build of gvSIG.
>> >>> It feels significantly more smooth and robust than 1.1.2
>> >>> and I cannot think of many significant missing
>> >>> features. There still are bugs, of course, but they
>> >>> are more and more cosmetics; it is getting hard to find
>> >>> anything critical.
>> >>>
>> >>> Two or three years ago, when being asked for a functional
>> >>> open source alternative to expensive closed source desktop
>> >>> GIS, I would be unsure what to answer. Now it seems
>> >>> so obvious.
>> >>>
>> >>> I am looking forward to deploying gvSIG 1.9 on many desktops
>> >>> at our company, in research institutions and homes.
>> >>>
>> >>> Thanks for your hard work,
>> >>>
>> >>> Ben
>> >>>
>> >>>
>> >>>
>> >>> ===
>> >>>
>> >>> Benjamin Ducke
>> >>> Geospatial Consultant
>> >>>
>> >>> Oxford Archaeology Digital
>> >>> Janus House
>> >>> Osney Mead
>> >>> OX2 0ES
>> >>> Oxford, U.K.
>> >>>
>> >>> Tel: +44 (0)1865 263 800 (switchboard)
>> >>> Tel: +44 (0)1865 980 758 (direct)
>> >>> Fax :+44 (0)1865 793 496
>> >>> benjamin.ducke at oadigital.net
>> >>> http://oadigital.net
>> >>>
>> >>>
>> >>>
>> >>>
>> >>> ------
>> >>> Files attached to this email may be in ISO 26300 format (OASIS Open Document Format). If you have difficulty opening them, please visit http://iso26300.info for more information.
>> >>>
>> >>> _______________________________________________
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>> >>> Gvsig_internacional at listserv.gva.es
>> >>> http://listserv.gva.es/cgi-bin/mailman/listinfo/gvsig_internacional
>> >>>
>> >>>
>> >>>
>> >>
>> >>
>> >
>> >
>> > --
>> >
>> >     *Wolfgang Qual
>> >
>> > * *Referat für Gesundheit und Umwelt*
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>>
>
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-- 
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   César Martínez Izquierdo
   GIS developer
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   ETC-LUSI: http://etc-lusi.eionet.europa.eu/
   Universitat Autònoma de Barcelona (SPAIN)
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