[Gvsig_english] Solution time.

[Flavio Pompermaier]

That's the point I wanted you to advice!
This could be a great enhancement IMHO!

2010/7/12 Francisco José Peñarrubia <fpenarru at gmail.com>:
> Ah, yes, this is the point.
>
> I agree, it will be better to have a new state in order to inform the
> people about the state of his bug during the deliveration about fixing
> it or not.
>
> Thanks for the suggestion :-)
>
> Fran.
>
> Flavio Pompermaier escribió:
>> I do not expect responsiveness about bugs resolving (I'm a programmer
>> and I know how complicated it could be...:( )
>>
>> But, from the community point of view, I think it's very important to
>> have a feedback about the opening of a ticket if you want to seriously
>> keep track of bugs.
>> Something as:
>>
>>  - "Thank you for the note. We know about this problem (verify it is
>> usually quick) and as soon as possible we'll try to fix it".
>> or if the problem is not replicable
>>  - "We couldn't replicate the problem. Could you provide us more details?"
>> could be enough.
>>
>> Without this step people will be happy to post problems on the mailing
>> list without informing programmers about them!
>> Obvioulsy, solution times are something we couldn't rely upon without
>> some form of money support!
>>
>> Best regards,
>> Flavio
>>
>> 2010/7/12 Benjamin Ducke <benjamin.ducke at oxfordarch.co.uk>:
>>
>>> Mailing list questions are answered "ad hoc". If someone has
>>> a good idea, he/she will post it and if it's a good solution,
>>> then job done.
>>>
>>> Bug tickets usually involve changes to the complex gvSIG code
>>> base (ca. 1.5 million lines of code at this point). They have to go
>>> through a verification and testing procedure. You'll need to allow
>>> a little more time for all of that to be done. There are many tickets
>>> in the tracker and new ones are filed all the time.
>>> So I think two days is not a bad response time.
>>> I recently read a forum thread about Oracle failing to support JDK 1.6
>>> for their spatial driver. Two years(!) on, the last question in the
>>> forum is still not answered and the problem has not been resolved.
>>>
>>> Ben
>>>
>>> ----- Original Message -----
>>>
>>>> So..bug tracker is less mantained maybe..?
>>>> I opened three tickets on the 21/06 (#14395, #14396 and #14397) but up
>>>> to now they are still unassigned..
>>>> Just for one of the two i received a comment two days after its
>>>> opening ("Have you tested this using the new version (1.10) that is
>>>> under development?"), but nothing else..
>>>>
>>>> Why are tickets (which are more important IMHO) less observed than the
>>>> topics on the mailing list??
>>>>
>>>> Best regards,
>>>> Flavio
>>>>
>>>> 2010/7/12 Enrique Lorenzo Herrero <lorheren at itacyl.es>:
>>>>
>>>>> It's amazing how quickly you can find solutions on this list! Thanks
>>>>> to gvSIG team and gvSIG community!
>>>>>
>>>>> An example:
>>>>>
>>>>> Fri Jul 9 13:40:29 CEST 2010:
>>>>> Rolf Annecke asks for a solution for a really big problem: his
>>>>> project doesn't work.
>>>>>
>>>>> Fri Jul 9 13:55:06 CEST 2010 (15 minutes later):
>>>>> First suggestions by Benjamin Ducke
>>>>>
>>>>> Fri Jul 9 14:47:46 CEST 2010 (67 minutes later):
>>>>> Solution provided by Vicente Caballero
>>>>>
>>>>> Fri Jul 9 16:10:33 CEST 2010 (150 minutes later):
>>>>> Rolf confirms the solution
>>>>>
>>>>> I have to measure time in minutes. Great!
>>>>>
>>>>> Enrique Lorenzo Herrero
>>>>> INSTITUTO TECNOLÓGICO AGRARIO
>>>>> Junta de Castilla y León
>>>>> Valladolid España
>>>>> _______________________________________________ Gvsig_internacional
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>>>>>
>>>>>
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>
> --
> Fran Peñarrubia
> Scolab
> www.scolab.es
>
> Asociación gvSIG
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