[Gvsig_english] Bug reporting, 3D extension

jonathanmoules at warwickshire.gov.uk jonathanmoules at warwickshire.gov.uk
Fri Dec 30 13:12:30 CET 2011


> I don't agree. If we want quality bug files we expect people at least
> taking the effort to register themselves, it's IMHO a minimum
> requirement. Another example, if you would see the amount of spam
> subscription requests to this mailing list we receive every week you
> would understand why we need to moderate it.

I disagree with this point quite strongly, partially for idealogical 
reasons (I think if you a project that makes it hard to report bugs is 
blinkering itself), but also for practical ones. Registration is no filter 
for quality content - just look at some youtube comments for an example of 
that. What it will filter is the people who wanted to report a bug they 
just found but aren't interested enough in the software to remember what 
the bug is and exactly how to replicate it when their subscription request 
arrives however many hours later. I know there are lots of bugs in various 
projects I wouldn't have reported if I'd not been able to do so 
immediately (and as mentioned previously, many I didn't report for just 
that reason).

As to spam list-subscription requests - I can understand why you'd 
moderate this, but at the same time, of the other lists I've been on 
recently (i.e. QGIS-user, geoserver, geonetwork), they don't appear to 
have moderation on subscription but still don't get spam to the list. Not 
sure how they're doing that.

The other advantage to doing away with subscriber moderation is it's one 
less thing for the devs to do.

Just a thought.

Jonathan



From:   Jorge Gaspar Sanz Salinas <jsanz at gvsig.com>
To:     gvsig_internacional at listserv.gva.es
Date:   30/12/2011 10:07
Subject:        Re: [Gvsig_english] Bug reporting, 3D extension
Sent by:        gvsig_internacional-bounces at listserv.gva.es




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El 30/12/11 10:16, jonathanmoules at warwickshire.gov.uk escribió:
> Hi, Further to this, two suggestions:
> 
> a) I really would suggest not requiring moderated authorisation to
> sign up to report bugs. That adds a barrier to entry; I know in the
> past for some projects if I saw I had to register to report a bug
> (let alone wait for authorisation), I'd simply not bother.
> 

I don't agree. If we want quality bug files we expect people at least
taking the effort to register themselves, it's IMHO a minimum
requirement. Another example, if you would see the amount of spam
subscription requests to this mailing list we receive every week you
would understand why we need to moderate it.

> b) I'd suggest updating the web-page to reflect this URL. (actually
> I think it should be pointed to -
> https://devel.gvsig.org/redmine/projects/gvsig-desktop- as it's not
> immediately obvious which project a report should be made out to -
> I'm guessing you can move them between projects once reported if
> necessary).
> 

As Jordi said this is a new facility being configured and polished
those days so as soon as we release it officially it will be properly
linked and so on.

Thanks for your comments!

- -- 
Jorge Gaspar Sanz Salinas
http://www.prodevelop.es
tfno: +34 963 510 612


- -- 
Jorge Gaspar Sanz Salinas
gvSIG Team at Prodevelop
Technical Collaborations Manager
http://www.gvsig.org
http://www.gvsig.com

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